WhatsHub SOLUTION SOLUTION

Manage Patient Bookings & Follow-ups Automatically on WhatsApp

Reduce appointment no-shows and coordinate patient schedules. Send 24-hour reminders, doctor location pins, and secure checkup notices directly from your clinic database.

Core Capabilities

  • Dynamic Doctor Appointment Bookings

    Let patients view open slots, pick GPs or specialists, select center branches, and confirm dates using interactive buttons.

  • Automated 24-Hour & 2-Hour Visit Reminders

    Reduce appointment cancellations. Send reminders with a one-click "Confirm" or "Reschedule" option.

  • Secure Lab Report Downloads

    Alert patients when diagnostic reports are ready and share secure password-protected access links.

The Operational Workflow

  1. Schedules Added to Database: Schedules register on your receptionist console or clinic Google Sheet.
  2. Dynamic Broadcast Dispatched: Patient receives WhatsApp booking confirmation with date, time, and maps link.
  3. Auto-Triggers on Visit Date: WhatsHub triggers 24-hr and 2-hr alerts; updates patient confirmation status in real time.
  4. Missed-Visit Re-engagement: If appointment is missed, bot automatically prompts to reschedule in chat.

Included Product Capabilities

  • Doctor Calendar Database Sync: Update doctor slots instantly across Google Calendar, Outlook, and clinic CRM databases.
  • Patient Privacy Passcodes: Compliance-safe file links protect confidential prescription and checkup downloads.
  • Receptionist Collaborative Inbox: Forward complex symptom queries to receptionists or emergency clinic staff.

Ideal Fit

Dental clinics, Ayurveda clinics, diagnostic laboratories, private practices, salons, and wellness centers.

Common Queries

Q: How do clinic appointment reminders prevent no-shows?

A: Patients receive an interactive WhatsApp message with buttons. Clicking "Confirm" changes their sheet status to Confirmed, and clicking "Reschedule" displays open slots.

Q: Can we sync doctor calendar schedules?

A: Yes. Connecting your sheet to Google Calendar allows WhatsHub to only show slots where the doctor is marked Available.