Manage Patient Bookings & Follow-ups Automatically on WhatsApp
Reduce appointment no-shows and coordinate patient schedules. Send 24-hour reminders, doctor location pins, and secure checkup notices directly from your clinic database.
Core Capabilities
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Dynamic Doctor Appointment Bookings
Let patients view open slots, pick GPs or specialists, select center branches, and confirm dates using interactive buttons.
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Automated 24-Hour & 2-Hour Visit Reminders
Reduce appointment cancellations. Send reminders with a one-click "Confirm" or "Reschedule" option.
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Secure Lab Report Downloads
Alert patients when diagnostic reports are ready and share secure password-protected access links.
The Operational Workflow
- Schedules Added to Database: Schedules register on your receptionist console or clinic Google Sheet.
- Dynamic Broadcast Dispatched: Patient receives WhatsApp booking confirmation with date, time, and maps link.
- Auto-Triggers on Visit Date: WhatsHub triggers 24-hr and 2-hr alerts; updates patient confirmation status in real time.
- Missed-Visit Re-engagement: If appointment is missed, bot automatically prompts to reschedule in chat.
Included Product Capabilities
- Doctor Calendar Database Sync: Update doctor slots instantly across Google Calendar, Outlook, and clinic CRM databases.
- Patient Privacy Passcodes: Compliance-safe file links protect confidential prescription and checkup downloads.
- Receptionist Collaborative Inbox: Forward complex symptom queries to receptionists or emergency clinic staff.
Ideal Fit
Dental clinics, Ayurveda clinics, diagnostic laboratories, private practices, salons, and wellness centers.
Common Queries
Q: How do clinic appointment reminders prevent no-shows?
A: Patients receive an interactive WhatsApp message with buttons. Clicking "Confirm" changes their sheet status to Confirmed, and clicking "Reschedule" displays open slots.
Q: Can we sync doctor calendar schedules?
A: Yes. Connecting your sheet to Google Calendar allows WhatsHub to only show slots where the doctor is marked Available.