WhatsHub PRODUCT SOLUTION

WhatsApp Automation Software for Sales, Support and Follow-ups

WhatsHub is a WhatsApp automation software that helps businesses automate customer follow-ups, booking reminders, Google Sheets messages, support replies and CRM workflows.

WhatsHub dashboard showing onboarding, WhatsApp activity, delivery status, contacts, campaigns, and team tools
WhatsHub dashboard overview — actual interface

Automate a defined follow-up process

Start with one repeatable task: a payment follow-up, an appointment reminder or a response to a new enquiry. Define the condition that makes a message eligible, the required customer details and when the workflow should stop. The connection method and your plan determine the available options.

Keep a person responsible for exceptions

Review message status and errors in WhatsHub. A queued or sent message is not proof that a customer read it or made a payment. Correct invalid details, respect opt-outs and check whether a retry is appropriate before repeating an action.

Check costs before increasing volume

Review your WhatsHub plan limits, any provider messaging charges and any separately agreed setup work. Account restrictions, provider limits and recipient permission still apply when a plan has no daily software message cap.

Before you get started

  • A supported connection, the required subscription and an agreed message trigger.
  • Permission to contact recipients and approved message templates where required.
  • A small test list and a team member responsible for reviewing failed or skipped messages.

Example: a payment reminder workflow

A setup example to validate on a small test list before live use.

  1. Identify an unpaid invoice that is eligible for a reminder.
  2. Check recipient permission and the required message fields.
  3. Use the configured trigger to submit the reminder.
  4. Review the result and stop further reminders after payment or opt-out.

Explore the next step

Compare WhatsHub plans and pricing or request an automation demo.

Core Capabilities

  • Google Sheets Trigger Automation

    Monitor spreadsheet rows. Instantly trigger messages when status columns update to "READY".

  • Shopify Checkout Cart Recovery

    Trigger checkout reminder templates 30 minutes after cart abandonment with discount coupon variables.

  • Multi-Branch Appointment Reminders

    Reduce booking cancellations by dispatching automated reminders 24 hours prior to meetings.

The Operational Workflow

  1. Connect App or Webhook: Link your sheet, Shopify store, or CRM to WhatsHub.
  2. Design Template Variables: Choose a template with the required provider approval status and map dynamic data tags.
  3. Define Conditional Rules: Set up parameters (e.g. amount > 0 or status === "Unpaid").
  4. Monitor Deliverability Logs: Track dispatches, read status ticks, and trigger retries automatically on errors.

Included Product Capabilities

  • Direct Webhooks Gateway: Accept JSON payloads from any external app to trigger WhatsApp dispatches.
  • Smart Delay Schedulers: Configure delays (e.g. wait 2 hours) before sending follow-up alerts.
  • Failure Auto-Retries: System retries transmission if delivery fails due to temporary network issues.

Ideal Fit

Operations managers, CRM administrators, and support leads looking to replace manual notifications with automated flows.

Common Queries

Q: What triggers can we use for automation?

A: You can trigger messages using Google Sheet column edits, Shopify orders, Google Form entries, or standard JSON webhooks.

Q: Do we need a developer to set this up?

A: No! Our visual builder and templates make self-service setup easy. We also offer a ₹4,999 DFY setup service if you want our team to do it.

View WhatsHub plans and pricing

Request an automation demo

Tell us what your team needs. We will review your enquiry and contact you to arrange a suitable demo.

Use the enquiry form on this page when JavaScript is enabled, or email the WhatsHub team.