WhatsHub PRODUCT SOLUTION

Plan and Track WhatsApp Broadcast Campaigns

Import your opted-in audience, prepare a message, schedule your campaign and review delivery status. Confirm the features and limits available for your connection method.

WhatsHub dashboard showing onboarding, WhatsApp activity, delivery status, contacts, campaigns, and team tools
WhatsHub dashboard overview — actual interface

Choose broadcast software around your workflow

Bring a sample contact file to your demo. Check that phone fields and message variables map correctly, then preview the message before scheduling. Confirm which media formats and template features your connection supports. Start with a small internal test before importing your full audience.

Build a budget before scheduling

Separate the WhatsHub subscription from connection or provider charges. For the official Meta Business Platform, estimate billable messages using the applicable rate for each recipient market and category. Count repeat messages as well as recipients, and allow for provider fees and taxes. The calculator helps you work with your own current rate.

Track the path from a message to an enquiry

Queued or submitted messages do not prove delivery. Review delivery and failure results separately from replies and qualified enquiries. Assign follow-ups to a team member, record the customer requirement and next action, and compare campaign costs with the outcomes you actually recorded.

QR campaigns and Meta campaigns are different workflows

A QR campaign starts with a connected Web Scan slot and a message with optional supported media. Official Meta API campaigns use eligible connected business assets and the template workflow. Basic and Professional include QR slots; official Meta access starts on Growth. Do not assume that buttons, attachments or sending rules carry over unchanged when switching connections.

Check attachments before committing your audience

For QR campaigns, use images up to 5 MiB or MP4 video up to 10 MiB; H.264 video with AAC audio is recommended. The attachment preview checks the file behind a public URL, including supported public Google Drive links. A 25 MB video exceeds this campaign attachment limit: compress the file or put a viewing link in the message body instead. A body link is not a native video attachment.

Before you get started

  • An opted-in audience with unsubscribe requests removed before launch.
  • A supported connection, appropriate message template where required, and enough sending capacity for the campaign.
  • A team member available to qualify replies and record the next action.

Example: plan an event reminder campaign

An illustrative checklist, not a claim of customer results.

  1. Select registered attendees who agreed to WhatsApp reminders.
  2. Map the attendee name, event time and joining link, then preview the message.
  3. Confirm the approved template where required, connection limits and campaign budget.
  4. Schedule the reminder and assign someone to handle questions.
  5. Review delivery failures, replies and confirmed attendance separately.

Explore the next step

Compare WhatsHub plans and pricing or request a broadcast demo.

Core Capabilities

  • Marketing Announcements

    Broadcast limited-time deals and new product alerts to opted-in lists.

  • Event Updates

    Send webinar details and links to registered attendees.

  • Feedback Surveys

    Broadcast feedback requests to customers after a major service launch.

The Operational Workflow

  1. Choose Sender and Audience: Select a connected QR slot or an eligible Meta API sender, then choose contacts or upload a CSV. Check permission to contact recipients and remove opt-outs.
  2. Preview the Message: Map variables and verify the attachment. QR campaigns accept supported images and MP4 video; Meta campaigns use the reviewed template flow.
  3. Review Capacity and Schedule: Check recipient eligibility and plan capacity before an authorised test or launch. Choose immediate sending or a scheduled time.
  4. Review Results and Replies: Keep submitted, delivered, failed and read results separate, and assign a person to handle incoming responses.

Included Product Capabilities

  • Campaign Scheduler: Prepare and schedule broadcast campaigns to run at specific times.
  • Broadcast Speed Tuning: Configure message dispatch rates to manage incoming support traffic.
  • Delivery Status Review: Review campaign results and failed recipients before deciding which follow-ups are appropriate.

Ideal Fit

Marketers running regular promotional and transactional broadcast campaigns.

Common Queries

Q: What is the limit for bulk broadcasting?

A: Standard Basic capacity is 5 campaigns per month with up to 500 recipients per campaign; Professional is 15 with up to 2,000 each. Monthly recipient-send budgets, account overrides, recipient eligibility and provider restrictions also apply. Review your Billing and Campaigns screens before launch.

Q: Can I send a video or a Google Drive link?

A: The QR campaign attachment field supports images up to 5 MiB and MP4 videos up to 10 MiB. A public Google Drive file link can be checked in the attachment preview; private, unsupported or oversized files must be corrected before sending. A link in the message body is a link, not a video attachment. These QR limits are not a statement of Meta API media limits.

Q: Does a test message send the entire campaign?

A: A test is a real message to the entered test recipient, not a launch of the full campaign. Use a recipient who agreed to the test, review the result and launch the audience separately only when ready.

Q: Are unlimited daily messages the same as unlimited campaigns?

A: No. A plan without a daily software message cap can still have campaign, per-campaign recipient and monthly recipient-send limits. Provider rules and opt-outs continue to apply.

View WhatsHub plans and pricing

Request a broadcast demo

Tell us what your team needs. We will review your enquiry and contact you to arrange a suitable demo.

Use the enquiry form on this page when JavaScript is enabled, or email the WhatsHub team.