WhatsHub SOLUTION SOLUTION

Increase Retail Sales and Support Shoppers on WhatsApp

Optimize e-commerce operations. Recover 15%+ abandoned checkouts, verify COD orders, and send shipping tracking alerts automatically.

Core Capabilities

  • Checkout Cart Recovery

    Trigger automated cart recovery alerts 30 minutes after abandonment with discount codes.

  • COD Order Verification

    Send confirmation templates with quick buttons to confirm COD orders, reducing RTO rates.

  • Shipping Alerts & Reviews

    Provide automated shipping links (Shipped, Out for Delivery) and request ratings post-delivery.

The Operational Workflow

  1. Shopify Store Event: Customer leaves checkout incomplete or submits a COD purchase.
  2. Verification / Recovery Dispatch: System shoots recovery link with custom coupon or COD Confirm/Cancel buttons.
  3. Post-Purchase Tracking: Once shipped, bot sends tracking alerts. 7 days post-delivery, it requests reviews.

Included Product Capabilities

  • Shopify 1-Click Sync: Link your Shopify or WooCommerce store inside the WhatsHub console.
  • RTO Prevention Analytics: Track COD verification success rates and saved shipping costs.
  • Dynamic Coupons Generation: Create and dispatch unique discount codes for cart recovery campaigns.

Ideal Fit

Shopify merchants, WooCommerce stores, and direct-to-consumer (D2C) brands.

Common Queries

Q: How does COD verification save costs?

A: Verifying orders before packaging ensures that only genuine customers receive deliveries, decreasing Return to Origin (RTO) costs.

Q: Can we send product catalogs in chat?

A: Yes! Send PDF catalogs and allow users to browse items directly in WhatsApp.